BookKeptevidence chain
Guide · umbrella supply chains

Umbrella company compliance software for agencies

When an umbrella in your chain fails on payroll, the bill can land on you, whole. This guide covers what joint and several liability actually demands of an agency, what the Employment Rights Act changes next, and what your records have to show on the day someone asks.

Since 6 April 2026, the PAYE is yours

Where an umbrella company employs workers supplied to an end client, responsibility for making sure PAYE is operated correctly sits with the agency that holds the contract with that end client, or with the end client where there is no agency. HMRC can recover any underpayment from that party. It applies to money paid to workers on or after 6 April 2026, so it is live now.

There is no due diligence defence written into these rules. That is the part worth sitting with. Nothing you can produce afterwards makes the bill go away, so the protection is entirely in the choosing and the watching: which umbrellas you allow into the chain, what you knew about each, and how quickly you reacted when something changed. Evidence of ongoing assessment will not be a legal defence to the PAYE recovery, but it is the difference between a supply chain you can defend commercially and one you cannot describe at all.

The test to hold yourself to: for any umbrella you pay through, can you produce today, in minutes, the evidence on file, its expiry position, and the list of live placements running through that company? If the honest answer is a day of spreadsheet archaeology, the liability is not being managed.

And the ground moves again

Separately from the tax change, the Employment Rights Act 2025 brings umbrella companies inside the employment business regime, with the Fair Work Agency enforcing it. Dates for the detail are still being set, so treat any specific one you are given, including ours, as provisional until the regulations are laid. The direction is not provisional: the umbrella chain stops being somebody else’s problem. An agency whose records already treat each umbrella as a first-class file, with evidence, expiries and linked placements, meets that as an administrative change.

What the software has to do

The solution

BookKept treats the umbrella chain as a first-class record

Every umbrella placement must name its umbrella company; each company carries its own evidence file with expiry chasing; the compliance dashboard shows the evidence position per umbrella with live placement counts and red flags; and every evidence act lands on a hash-chained audit trail. The join an inspector asks for is the product’s spine, not an export.

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